Frequently Asked Questions


Frequently Asked Questions

  • What is a credit union?

  • What is the history of credit unions?

  • How is a credit union different from a bank?

  • What is PFCU's purpose/mission?

  • How is my money insured at PFCU?

  • What is PFCU’s routing and transit number?

  • What are PFCU hours of operation?

  • Where is PFCU located?

  • Where are PFCU ATM's located?

  • What holidays does PFCU observe?

  • How do I report a lost or stolen credit or debit card?

  • Does PFCU offer free checking accounts with no strings attached?

  • How do I check my balances online?

  • How do I check my balance over the phone?

  • Why should I get a loan from PFCU?

  • What is PFCU's routing and transit number?

  • How do I set up payroll with my employer?

  • What is the phone number for Lucy (audio teller)?

  • How do I use Lucy (audio teller)?

  • How do I sign up for online banking?

  • How do I sign up for Bill Pay?

  • What is Regulation D?

  • My account says that I have reached my Regulation D limit! Why?

  • Can I increase the number of transactions I am allowed for Regulation D?

  • What information do I need to provide when doing an over the phone loan payment from another financial institution?

  • Why did I get an Overdraft fee?

  • What is the $1 transfer fee for?

  • How do I pay my PFCU credit card online?

  • How can I pay other people or companies online?

  • Can I get a credit report from you for myself?

  • Does PFCU do student loans?

  • How do I apply for a loan with PFCU?

  • What are your current interest rates?

  • How do I dispute a charge that occurred on my debit or credit card?

  • I lost my card, now what?

  • Can I close my loan with PFCU at a car dealership?

  • What dealerships is PFCU indirect with?

  • How do I apply for a mortgage?

  • Am I eligible for membership?

  • What do I have to do to open a new account with PFCU?

  • Can I get a checking without a savings account?