Discover the right financial products and services for you.
Explore FAQs for important information about the upcoming conversion in April.
Offering you quick, easy and secure access to your account online – you can manage your money whenever you want with Online Banking from PFCU.
Sign up to start enjoying the benefits of PFCU online banking. For questions or Online Banking assistance, please contact any PFCU location or call 517-647-7571.
Enjoy access to a Personal Financial Management solution with our enhanced online banking.
Types of Alerts
Note: If you had alerts set up prior to March 13, 2018 you will need to set them up as new alerts to continue the service.
Click “Add Payee” at the top of the screen and enter the company information for those you frequently pay or even just a one-time payment. (Payee information is only entered once at set-up)
Paying Your Bills
Other Important Information
* Bill Pay becomes inactive if not used for 30 days and you are subject to a $5.00 fee. If you want to avoid this fee, call PFCU and ask to have Bill Pay turned off.
Note: You must be signed up for and have used Online Banking on a computer to have the ability to access the app.
Getting Started – Existing Users
Getting Started – New Users
Your New Home Screen
Your new homescreen features a snapshot of all of the accounts that you are listed on. You are able to view each of these accounts, maintenance them, make transfers and more!
Customize your homescreen
Group accounts on your homescreen
Note: message and data rates may apply
LIST - List of available commands
Why did PFCU change my online banking?
We upgraded our online banking system as part of our ongoing effort to provide account holders with state of the art banking functionality, convenience, and security. Our new online banking system offers robust online banking functionality on all of your devices, and enables you to bank anytime, anywhere like never before.
Will I have to re-register for online banking?
No, if you already registered, you will still have access. You will need to setup a new password. You may use your current or past password.
Is there an online resource for help?
Yes, there is a “help” button available in the menu.
Are there minimum browser requirements for this new system?
The only browser requirement is that your browser must be HTML5 compatible. We recommend updating your browser to the latest version available—not just to ensure compatibility with the new online banking experience, but also to ensure that your online banking is as secure as possible. Browsers below the following requirements will not provide functionality: Internet Explorer – Version 11 and below, Firefox – Version 24 and below, Chrome – Version 30 and below, Safari – Version 6 and below.
Can I use this on my phone/tablet?
Absolutely. Our new online banking system provides you the ability to bank anytime, anywhere, from any device—conveniently and securely. You can download the app on any Android or Apple device, and it will provide a consistent experience with banking from your desktop. If you’re on a platform that isn’t Android or Apple, you can always access online banking via your HTML5-compatible mobile browser.
What is a unified experience?
A unified experience simply means that the look and feel of your online banking is consistent on all of your devices. It does not mean that the exact same features and functions are available on every device. It is intended to improve your experience by making navigation simple and familiar regardless of device.
With valuable features and functionality, our site is designed to support your financial success.
The login is in the main navigation, so you can access it easily from any page while seeing more of what's happening at the credit union.
Member resources — including rates, calculators, and FAQs — help you make better financial decisions.
Find a nearby PFCU location or ATM quickly with our easily accessible Locations Finder tool.
Stay connected to the community with information about upcoming events, donations, sponsorships and more.
Choosing the best financial solutions based on your goals, lifestyle and life stage is simple with our Solutions Finder tool.
It's easy to apply for a loan or become a member with our quick, secure online applications.
Remember, you can access the tour any time from the footer of our site.
You will be redirected to a website outside of the PFCU website and entering a website hosted by another party. The linked website is not operated by PFCU. PFCU is not responsible for the content or availability of the linked website. PFCU does not represent the operator of the linked website, the member, or any other users if the two enter into a transaction. Privacy and Security Policies of the linked website may differ from those of PFCU.