Online Banking Enhancements

New Online Banking User
Begin enjoying the benefits of online banking.

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We’re excited to bring you an enhanced online banking experience. Allowing you to access your accounts and manage your money from any device – you’ll be able to bank anytime, anywhere like never before! Explore some of the new features of our better, more robust online banking, and make note of important dates and details.  


  • Person to Person Payments (P2P): No more IOUs. Send money directly to anyone, from the babysitter to your college student.
  • MoneyDesktop: Accounts here and there? Manage all of your accounts from multiple institutions in one convenient platform.
  • Text banking: Manage money anywhere. Text short-codes to get account information sent directly to your phone.
  • Alerts: Stay in the know. Receive near real-time notifications right on your mobile device.
  • Account Management: Customize your experience. Create accounts, change addresses, and update account information anytime.


  • Any scheduled transfer of funds leaving or coming into the credit union will have to be reviewed once the enhancement is complete. Please pay special attention to these transfers to ensure the transaction is properly scheduled and continues without interruption.
    • If you do not see the transaction that you had previously set up, you will need to go in and set it up again. We apologize for any inconvenience.
  • E-alerts WILL NOT transfer over during the enhancement. This means that you WILL NOT receive any preset alerts and will need to set them up as new alerts to continue the service.


Enjoy access to a Personal Financial Management solution with our enhanced online banking.

Learn More

Why is PFCU changing my online banking?
We are upgrading our online banking system as part of our ongoing effort to provide account holders with state of the art banking functionality, convenience, and security. Our new online banking system offers robust online banking functionality on all of your devices, and will enable you to bank anytime, anywhere like never before.

When will the upgrade take effect?
The online banking upgrade is scheduled for early 2018. Please note that online bill pay may be unavailable in the days immediately preceding the upgrade, during which time your scheduled payments will still be processed, but new payments cannot be scheduled.

Is there any action required to start using the new experience?
Yes, it is important that you either update or validate your contact information in order to enable you to log into the new system. You can update your contact information online, by phone, in-branch, secure email or fax.

Will I have to re-register for online banking?
No, if you already registered, you will still have access. You will need to setup a new password. You may use your current or past password.

Is there an online resource for help?
Yes, there is a “help” button available in the menu.

Are there minimum browser requirements for this new system?
The only browser requirement is that your browser must be HTML5 compatible. We recommend updating your browser to the latest version available—not just to ensure compatibility with the new online banking experience, but also to ensure that your online banking is as secure as possible. Browsers below the following requirements will not provide functionality: Internet Explorer – Version 11 and below, Firefox – Version 24 and below, Chrome – Version 30 and below, Safari – Version 6 and below. 

Can I use this on my phone/tablet?
Absolutely. Our new online banking system will provide you the ability to bank anytime, anywhere, from any device—conveniently and securely. You can download the app on any Android or Apple device, and it will provide a consistent experience with banking from your desktop. If you’re on a platform that isn’t Android or Apple, you can always access online banking via your HTML5-compatible mobile browser.

What is a unified experience?
A unified experience simply means that the look and feel of your online banking is consistent on all of your devices. It does not mean that the exact same features and functions are available on every device. It is intended to improve your experience by making navigation simple and familiar regardless of device.

Update your contact information