Contact Us


We’d love to hear from you! Feel free to use our live chat support feature or call, visit or email us.

Email: pfcuinfo@pfcu4me.com (Please be aware that this is an unsecured e-mail address.  It is strongly suggested that you do not include any confidential information such as your Social Security number and/or your account number in your correspondence to PFCU.)


Portland Office

9077 Charlotte Hwy.
Portland, MI 48875

Phone: (517) 647-7571
Fax: (517) 647-2068
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Ionia Office

4035 S. State Rd.
Ionia, MI 48846

Phone: (616) 527-6600
Fax: (517) 647-5226
Visit Location


Westphalia Office

102 W. Main Street
PO Box 246
Westphalia, MI 48894

Phone: (989) 587-5200
Fax:     (517) 647-5228
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Lake Odessa Office

2025 Lapo Rd.

Mailing Address:
PO Box 595
Lake Odessa, MI 48849

Phone: (616) 374-0100
Fax: (517) 647-5229
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Lansing Office

644 Migaldi Lane Suite 100
(W. Saginaw Hwy. in front of Menard's at I-96)
Lansing, MI 48917

Phone: (517) 622-0003
Fax: (517) 647-5230
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Lowell Office

11645 Fulton Street Suite 700
Lowell, MI  49331

Phone: (616) 897-7323
Fax: (517) 647-5233
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Caledonia Office

9864 Cherry Valley Ave. SE
Caledonia, MI  49316

Phone: (616) 891-2027
Fax: (517) 647-5231
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Business Department


Email: business@pfcu4me.com



PFCU Financial Advisor

Phone: (517) 647-7571   Ext.  1189
Fax: (517) 647-2068

Routing & Transit #:  272484056

Report a Lost/Stolen Debit Card
Notify PFCU immediately.

During business hours, call 517-647-7571 to talk to a representative.

Call our automated phone system (LUCY) at (800) 647-5829. Select option #2 and follow the prompts.

After business hours, call 800-528-2273 and follow the prompts.


Report a Lost/Stolen Credit Card
Notify PFCU immediately.

Call (800) 442-4757, or

Write to 9077 Charlotte Hwy., Portland, MI 48875

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