Lost or Stolen Card


Report a Lost/Stolen Debit Card

Notify PFCU immediately.

  • During business hours, call 517-647-7571 to talk to a representative.
  • Call our automated phone system (LUCY) at (800) 647-5829. Select option #2 and follow the prompts.
  • After business hours, call 800-528-2273 and follow the prompts.

Report a Lost/Stolen Credit Card

Notify PFCU immediately.

  • Call (800) 442-4757, or
  • Write to 9077 Charlotte Hwy., Portland, MI 48875