Merger Information


Welcome to PFCU

On July 1, 2018, SageLink Credit Union officially merged with PFCU. The staff and management at PFCU are honored to serve the loyal members of SageLink Credit Union and appreciate the confidence they have placed in us. On October 1, 2018 a core conversion will take place and this will be the final piece of the merger between SageLink & PFCU. This will allow for all account transactions to take place on the same platform, including online banking, Debit Card activity and all other savings and share accounts. There will be some enhancements and changes to your banking experience, this comprehensive welcome guide should answer most questions you may have, however, if you have questions that aren’t addressed here, please don’t hesitate to connect with PFCU directly toll-free at 844-517-3611 or pfcuinfo@pfcu4me.com.

Welcome Booklet

What is the purpose of the merger?

  • Our credit unions share similar attributes and values. Both are founded and managed to serve the needs of its members. We both take pride in our expertise in offering financial services and we share a unified commitment to deliver to best credit union experience
  • Improves access and long-term competitive capabilities.
  • Diversifies membership base and opens up new fields of membership.
  • Broadens economic and geographic footprint.

Why is this good for members?

  • Price: Supports opportunity for competitive rates through combined financial resources.
  • Convenience: Provides for an expanded geographical presences with 13 branches, 13 ATM’s and additional 5 branches with M- F 8 am to 8 pm drive up service and a Member Support call center that also has 8 am to 8 pm service hours.
  • Products and Services: Creates an opportunity to research and implement products and services faster as members needs change.
  • Loan Products: Add additional mortgage products, indirect lending program and business lending.
  • Service: Establishes the ability to expand and support all points of contact.

When will the merger officially take place?

  • The merger is to be completed on or after July 1st 2018. The system consolidation date has not been determined, but anticipated to be sometime in 2019.

Will the credit union name change?

  • The continuing credit union’s name will be PFCU. SageLink will continue as a division of PFCU for a period of up to 3 years after the date of the merger.

Will any of the branches be closed or consolidated?

  • No. We have no plans to close any branches. You can be assured that we will, as always focus on member convenience and on retaining the best business practices and services.

Will business hours be changed?

  • The business hours will continue to remain the same until further notice.

Will any employees lose their job?

  • No. All employees are being retained by the combined credit union.

Will I have to change my account number?

  • Not at this time. The system consolidation date has not been determined, you will be provide more account level information well before the planned system conversion date.

How large will the merged credit union be?

  • At the close of the merger, the combined credit union’s total assets will be approximately $521 million.

How will this benefit the employees?

  • When two motivated credit unions join together for the benefit of its members, the result is a combined organization that creates new and exciting opportunities to all stakeholders. The combination will lead to new areas of career development and growth opportunities. The great majority of employees will benefit from this merger. We do not plan to reduce our labor force as a result of this merger.

How do the cultures of the two credit unions compare?

  • The cultures are very similar. Above and beyond, both credit unions share a commitment to serving their members. While there are always subtle differences in credit union cultures, we believe the credit union will be a stronger organization because of its diversity and teamwork
What will the new landscape look like?

Map of New Landscape