Security Videos

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Fraud Topics

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Protection Against Fraud

Reporting FRAUD to the three Credit Bureaus:
TransUnion: 800-493-2392
Experian: 888-397-3742
Equifax: 800-685-1111  

Review Credit Reports at Least Once a Year. This will help to ensure fraudulent accounts have not been opened using your personal information. Additionally, the Fair Credit Reporting Act entitles consumers to a free credit report once a year from each of the three nationwide credit reporting agencies. Members can receive their report by contacting the credit reporting agencies directly or by visiting www.annualcreditreport.com.

Federal Trade Commission

Consumer Information on Identity Theft:

• http://www.ftc.gov/idtheft

To eliminate telemarketing calls to your home or cell phone.  Click on the free link below from the Federal Trade Commission - Do Not Call List.

• https://www.donotcall.gov

Monitor Financial Statements and Online Banking Regularly.  You should get into the routine of checking your statements and periodically reviewing your account transactions and online activities. This will help identify unauthorized account activities early, preventing potential losses to your personal accounts.

Ensure Children Understand What Information to Provide Online. Fraudsters will often use a game or a free offer that will request personal information, or will include spyware to track and steal information from a computer or mobile device. You can protect yourself by encouraging your children to limit online contact to friends they actually know, setting privacy controls to restrict access to private information, and enabling parental controls that allow access to only trusted sites. You should also talk to your children about not giving out their name, address, date of birth, or any other personal information online without talking to a parent first.

Beware of Downloading Sneaky Apps. Smartphone or social networking applications may provide application developers with access to your personal information, such as your messages, contacts, emails and photos. Often, this information isn’t related to the application’s purpose. Instead developers may share your information with marketers or other third parties. You should read the privacy policy of each application before downloading to understand what private information they are sharing.

Shred Documents with Personal and Financial Information. Financial statements, credit card offers and billing statements are examples of documents you should be shredding. 

Look Out for Scams Involving Social Engineering. Fraudsters may impersonate a credit union (or other legitimate organizations) to trick members into giving out personal account information. This social engineering tactic is often utilized as part of an elaborate scheme involving phone calls, emails, text messages and other forms of communication. Never reply to unsolicited telephone, email, text or pop-up messages asking for personal account information. You should understand that legitimate organizations never ask for sensitive information over unsecured communication channels. 

IF YOU THINK YOU HAVE BEEN A VICTIM OF ANY FRAUDULENT ACTIVITIES, PLEASE CALL US IMMEDIATELY.

• Did you respond to an e-mail requesting you to confirm, update, or provide your account information?
• Have you been informed that you were the winner of a lottery that you did not enter?
• Have you been instructed to either ‘wire’, ‘send’, or ‘ship’ money, as soon as possible, to a large U.S. city or to another country?
• Have you been asked to pay or receive a commission for the facilitation of money transfers through your account?
• Did you receive a check for an item you sold on the Internet?
• Is the amount of the check more than the item’s selling price?
• Did you receive the check via an overnight delivery service?
• Is the check connected to communication with someone by e-mail?
• Is the check drawn on a business or individual account that is different from the person buying your item or product?

If you can answer ‘YES’ to any of these questions, you could be involved in a FRAUD or are about to be SCAMMED!